Vyoma Linguistic Labs Foundation
“Personal Information” means and includes any information that relates to a natural person, which, either directly or indirectly, or in combination with other information, is capable of identifying such person (your name, e-mail address, residential address, phone number, date of birth, gender, etc.).
We endeavour to comply with laws of other countries but cannot and do not warrant that we do. We do everything we reasonably can to protect your rights of privacy on systems, the Websites and the Services controlled by us, but we are not liable for any unauthorised or unlawful disclosures of your Personal Information made by third parties who are not subject to our control, for example advertisers and websites that have links to our Websites. You should take note that the information and privacy practices of our business partners, advertisers, sponsors or other sites to which we provide hyperlinks, may be different from ours.
What kind of Personal Information do we collect and how do we use it?
The Personal Information we collect includes the following:
Profiling information: Information which you provide when you register on our Websites and / or Course(s) as a learner and / or teacher, which may include some or all of the following: name, user name, password, age, date of birth, email address, telephone number, residential address, Courses you opt to attend / teach, educational qualifications, prior experience in teaching, preferences etc.
The aforesaid information is used to provide you with better e-learning services, cater to your needs and preferences, inform you about future courses being offered, gauge your interest in Sanskrit learning and / or teaching, to maintain and improve customer relationships, to send you updates about our Services, newsletters etc.
Your email address will only be used for the purpose for which you have provided it. We will add the email address to the Course mailing list and for sending information about the Courses you have registered for. Your email id will not be disclosed to third parties, without your consent.
Payment, account and transactional information:Your account history with us while using our Services, including all billing information and communications, transactions, payment history and account information. We maintain this in encrypted form on secure servers. Your payment history is maintained for financial and audit purposes.
Service usage:Information about your navigation using our Services, for example the URLs of websites which you visit and from which you request downloads. This information is used for research and analytics to serve you better and to ensure IT security.
Log-in information:This information is automatically collected and includes your web request, IP address, browser type, browser language, date and time of request. This information is required to ensure IT security, and for research and analytics, to improve our Services.
Correspondence information:Content, information about your correspondence, and the destination / origin of communications between you and any other person using our Services, which include email communications, blog, chat room, chat bot and discussion board communications, instant message communications, expert’s forum communications, teacher and Course communication, fax mail communications, membership of mailing lists etc. This information is collected to provide better customer support services and better e-learning services to Users.
Stored information:Data either created by you or by a third party and which you wish to store on our servers such as image files, documents etc.
Information from donors:We may collect the postal address and PAN number from donors in accordance with the applicable laws.
Interactive features:From time to time our Websites or Services may request information from visitors via interactive features, such as surveys, assessments or quizzes. Participation in these features is completely voluntary and the User therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name, email, phone numbers, address), and information on the User’s interests. Such information will be used for purposes of monitoring or improving the use and satisfaction of this site, our Services and providing pertinent information to Users.
We do not for any reason whatsoever share or sell your Personal Information to any third party or otherwise trade on it.
Disclaimer for disclosures on public fora: Any Personal Information you provide while using our Services on an open, public environment or forum including (without limitation) any blog, community or discussion board, is not confidential. Since such public fora are accessible by third parties, it is possible that third parties may collect and collate and use such information for their own purposes. You should accordingly be careful when deciding to share any of your Personal Information on such public fora. Information, which is disclosed publicly, is also shared with our affiliates, third party service providers, sponsors of competitions etc., unless expressly stated otherwise. We are not liable to you or any third party for any damages that you or any third party may suffer howsoever arising from your disclosure of Personal Information on any public forum. You may accordingly disclose Personal Information on a public forum at your own risk.
For how long do we retain your Personal Information ?
We retain your Personal Information for no longer than necessary for the purposes for which such information is collected and processed. The length of time we retain your Personal Information depends on the purposes for which we collect and use it and/or as required to comply with applicable laws and to establish, exercise, or defend our legal rights.
How can you request deletion / correction of Personal Information?
You may request deleting, updating, correcting or completing any Personal Information by writing to us at firstname.lastname@example.org.
How can you opt out / unsubscribe from receiving notifications?
If you share your e-mail address with us, you may receive periodic emails from us with information on our Courses, programmes, newsletters and Services. If you do not want to receive emails in the future, please let us know by sending an email to us in this regard at: email@example.com or by unsubscribing to the Services in our promotion email.
What are Cookies and how do we use them?
We use cookie technology only to obtain non-personal information from its Users in order to improve Users’ online experience and facilitate their visit within our Websites.
How can you deny cookies?
How do we secure your Personal Information?
External Links & Third Party Sites
Notwithstanding anything else in this Policy, we may work with partners who use mobile Software Development Kits (“SDKs”), to passively collect information (collectively, “SDK Information”), which generally helps us deliver personalized notifications. This data may also be used to identify you in a unique manner across other devices or browsers for the purposes of customizing ads or content. Depending on the permissions granted to this application, this information may include Personal Information including your e-mail address. This information may also include precise location (i.e. GPS-level data) or WiFi information, apps you have installed and enabled, and your mobile identifier (e.g., Android Advertising ID).
If we are required to intercept, disclose, monitor and/or store your Personal Information: (a) by law; (b) to conduct our business; (c) to secure our systems; or (d) to enforce our own rights, we will do so in the manner as prescribed by law. Such interception, disclosure, monitoring and storage may take place without your knowledge. In that case, we will not be liable to you or any third party for any damages howsoever arising from such interception, disclosure, monitoring and storage.
Notification of Changes
If, however, we are going to use visitors’ personally identifiable information in a manner significantly different from that stated at the time of collection we will notify visitors via e-mail and won’t disclose this information unless express consent is granted. However, if visitors have opted out of all communication with the Websites, or deleted/deactivated their account, then they will not be contacted, nor will their Personal Information be used in any new manner.
Your acceptance of these terms
Grievance Redressal Officer
Sri Venkatasubramanian P.
Designation: COO, Vyoma Labs
Please include the following details in your communication (as applicable):
- Clear identification of the information provided by you while using the Websites;
- Your name, address, telephone number, e-mail address;
- Your Personal Information which you want deleted;
- The Personal Information which you believe has been processed incorrectly or disclosed without authorisation.
Governing Law and Dispute Resolution